What kind of loaner did you get? - Jeep TrackHawk Forum
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post #1 of 17 Old 08-16-2018, 08:01 PM Thread Starter
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What kind of loaner did you get?

I got a very basic truck. Looks like I’ll be putting some miles on my car till I get my Jeep back.
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post #2 of 17 Old 08-16-2018, 10:24 PM
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I got a very basic truck. Looks like I’ll be putting some miles on my car till I get my Jeep back.
Got this believe it or not when the dealer replaced my back glass when it had a scratch on delivery lol

Needs more balls.... but was interesting to drive
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post #3 of 17 Old 08-17-2018, 01:52 AM
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Originally Posted by Dude, What Warranty? View Post
Quote:
Originally Posted by Lil Hemi View Post
I got a very basic truck. Looks like I’ll be putting some miles on my car till I get my Jeep back.
Got this believe it or not when the dealer replaced my back glass when it had a scratch on delivery lol

Needs more balls.... but was interesting to drive

Which glass was scratched ? The dealer just replaced my drivers side rear storage area glass. It had like a 6 inch scratch in the tint, looks like it could of happened when they put the cargo/storage area shade cover in. No quality control on the assembly line.
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post #4 of 17 Old 08-17-2018, 03:08 AM
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I also got a very basic Ram 1500 when they replaced my TH's leather wrapped dashboard. That is easily one of the least enjoyable driving experiences I have had. The dial transmission shifter is also pretty lame.

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post #5 of 17 Old 08-17-2018, 07:58 PM
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Which glass was scratched ? The dealer just replaced my drivers side rear storage area glass. It had like a 6 inch scratch in the tint, looks like it could of happened when they put the cargo/storage area shade cover in. No quality control on the assembly line.
It was the rear hatch glass. Like a 24 plus inches long.

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post #6 of 17 Old 09-24-2019, 09:57 AM
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I got a very basic truck. Looks like I’ll be putting some miles on my car till I get my Jeep back.
Being from Texas, you could have got this loaner.
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post #7 of 17 Old 09-24-2019, 10:02 AM Thread Starter
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We have those instead of the city bikes lol
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post #8 of 17 Old 09-24-2019, 10:33 AM
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I've never owned an American car before, but I was under the impression that most of them don't do loaners. Will they come pick up your car and leave you a loaner for routine maintenance? Or are loaners only for factory defects or major repairs? My current other cars (and last few) are a BMW and Porsche, which both provide pretty good customer service. I was prepared to suffer in a crappy waiting area for the Trackhawk's first oil change.
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post #9 of 17 Old 09-24-2019, 11:14 AM Thread Starter
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I doubt you’re truly prepared for how crappy FCA is. If your jeep is in for warranty work, you get an Enterprise rental (has to be Dodge/jeep/Chrysler).
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post #10 of 17 Old 09-24-2019, 07:53 PM
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I got a free very basic stripped 2020 cherokee (not GC) loaner today because in addition to my 24k service, my TH went in for the fob and floormat recalls. Nice and clean, only 5,000mi on it. Cant complain.

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2009 Cadillac CTS-V
2005 Lotus Elise Supercharged
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1994 Acura NSX Supercharged
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