Joined
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80 Posts
5 dodge ram long horns
1 Dodge Caravan
1 Jeep Compass
1 Dodge Promaster 3500 Xl
1 Grand Cherokee Overland Summit
1 Grand Cherokee SRT
1 Grand Cherokee Track Hawk
4 Dodge Promaster Cities
These are the FCA products that I have bought from the same salesperson at the same dealer since 2013! FCA agreed to terms for my lemon track hawk in early October and have been telling me since then that I would have a turn in date with a check within 2 to 3 weeks. It is almost 5 months now, with the same bs excuse that checks this large require more approvals and will take 7-14 business days. Supposedly the transport company has had the file since November 3rd and told me then it would be 7-14 days for checks to come in. Today their "update" are the same exact words! Never again will I buy a FCA product due to the way they are dragging this on. They do not care about their customers or their reputation. I know there are a few others on here that have been through the same thing.
If you are on the fence whether or not to buy a track hawk, I would say not to. Maybe you will get lucky and not have a problem, but if you are unlucky like me and many others, you will have nothing but problems and they will not resolve them.
1 Dodge Caravan
1 Jeep Compass
1 Dodge Promaster 3500 Xl
1 Grand Cherokee Overland Summit
1 Grand Cherokee SRT
1 Grand Cherokee Track Hawk
4 Dodge Promaster Cities
These are the FCA products that I have bought from the same salesperson at the same dealer since 2013! FCA agreed to terms for my lemon track hawk in early October and have been telling me since then that I would have a turn in date with a check within 2 to 3 weeks. It is almost 5 months now, with the same bs excuse that checks this large require more approvals and will take 7-14 business days. Supposedly the transport company has had the file since November 3rd and told me then it would be 7-14 days for checks to come in. Today their "update" are the same exact words! Never again will I buy a FCA product due to the way they are dragging this on. They do not care about their customers or their reputation. I know there are a few others on here that have been through the same thing.
If you are on the fence whether or not to buy a track hawk, I would say not to. Maybe you will get lucky and not have a problem, but if you are unlucky like me and many others, you will have nothing but problems and they will not resolve them.