Im curious if any of your guys or gals have ever needed help or warranty type work after using a vendor?
I had a super responsive tuner/vendor I used for my Raptor. the guy would answer all my questions advise me on parts etc etc. I thought they were the greatest around, parts came fast and tune was 1000% better then Whipple(never ever use whipple tunes on anything) So anyways soon after I notice coming to a stop light my RPM would drop so low it would kill my AC seats and even the AC the truck only died like 1 maybe 2 times but the AC all the time. Thats when I found out companys suck ass. they had me "trouble shoot" the truck the same way 7 times it got old fast they blamed everything execpt the real problem the TUNE. This is what actually drove me to get rid of the Raptor. The game they played just killed me.
So I am wondering has anyone needed their tuner/parts vendor for something after money was spent? you know real customer service? really looking for tuner reply's but id love to hear any type of reply's.
I had a super responsive tuner/vendor I used for my Raptor. the guy would answer all my questions advise me on parts etc etc. I thought they were the greatest around, parts came fast and tune was 1000% better then Whipple(never ever use whipple tunes on anything) So anyways soon after I notice coming to a stop light my RPM would drop so low it would kill my AC seats and even the AC the truck only died like 1 maybe 2 times but the AC all the time. Thats when I found out companys suck ass. they had me "trouble shoot" the truck the same way 7 times it got old fast they blamed everything execpt the real problem the TUNE. This is what actually drove me to get rid of the Raptor. The game they played just killed me.
So I am wondering has anyone needed their tuner/parts vendor for something after money was spent? you know real customer service? really looking for tuner reply's but id love to hear any type of reply's.