That’s not right. I bet the dealer lost (misplaced) your other key and didn’t even realize it needed to be replaced with a red key. They just asssumed a black and red key for every hellcat engined car, which is wrong. What kind of hp do you get using the black key?I actually received a red key and a black key. Dealer told me black key was for valet
That’s hilarious that they gave you an SRT key and tried passing it off as your valet key. LMAO 😂. Only at a Jeep dealership...Gotta love the totally clueless service department, most of them have no idea what the hell a Trackhawk is. FCA sent ‘em all an internal memo that said “just wing it when someone brings in a Trackhawk”.The black key says “SRT” and red key says “Trackhawk”. My truck is in for service right now , they owe me a window molding replacement, so I will let them know that they possibly screwed mr with a SRT replacement key
It’s not just the service department that’s clueless, when I was shopping around I had a hard time finding a dealer that even knew what a Trackhawk was. I had a conversation with a salesman that was like a who’s on first skit, with me saying a Trackhawk and the salesman kept correcting me with you mean a Trailhawk. It was truly comical that I repeatedly had to educate the dealers on what I was trying to buy from them. Like I said...they are clueless.Lol, I’m getting this taken care of tomorrow, since I just purchased the truck 2 weeks ago
There’s no reason at all that this should ever happen, especially with a HALO model! It shows the amateur hour that Jeep is compared to other major car brands.It’s pretty typical for these specialty vehicles. I always know more than the salesperson. They focus on what they’re going to sell the most of and not the entire product line.