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Upping the Game, Quality is King

8246 Views 29 Replies 5 Participants Last post by  BlackHawk


FCA has announced that it will no longer hold its purchasing staff to individual cost-saving goals when dealing with suppliers.

The original goals had handcuffed staffers when suppliers have sought pricing relief. FCA is notoriously hard on its suppliers, which may or may not be factored into recent quality SNAFU's from Auburn Hills.

FCA said the buyers will not work in teams who will work cooperatively to meet company goals. It's expected that buyers will begin selecting higher quality components as it seems compensation won't be tied exclusively to savings.

Tom Finelli, FCA's VP for Purchasing and Supplier Quality said “This sort of hit us across the face a few weeks ago, we realized that our relations with suppliers were positive at the leadership level, but were struggling at the buyer level.”

This marks a fundamental shift in FCA's purchasing methodology. Previously cost was the main hurdle for suppliers to keep themselves in consideration, now they will focus on component quality as a consumer would.

FCA is in dire need of shoring up their supplier relations, Planning Perspectives Inc. have noted that FCA is slow to make payments and unwilling to help suppliers cut costs. The changes will take effect in early 2016.
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Focusing on component quality should be what helps to restore some faith in the brand to those that might have lost it in the past and even as of recent.

Glad to see they're making these changes.
Having a better product would be a great improvement for Jeep but I'm wondering how much of a price hike it would cause.
Probably not too much of an increase in future vehicle prices as they save quite a bit in recalls with the longer lasting components. The price increase will be absorbed by future recalls and repairs due to faulty parts.
Probably not too much of an increase in future vehicle prices as they save quite a bit in recalls with the longer lasting components. The price increase will be absorbed by future recalls and repairs due to faulty parts.
If price increases, one thing you can be sure of is it won't be to a point that it no longer makes them look as attractive as the competiton.
Good to know that the price increase will largely be absorbed by the recall budget. Would be nice if the increase is limited to less than 1k.
Good to know that the price increase will largely be absorbed by the recall budget. Would be nice if the increase is limited to less than 1k.
How much of the recall budget do you think the brands CEO tapped into? :wink2:
Nah, they don't tap into it. They worked for their $72 Million bonus fair and square.
Even better, good to see they indeed worked for it which is how it should always be although I bet it might be tempting to take from reserves when they can easily.
Was just in the other thread on quality, and it will be interesting to see if this policy has any effect, both on the quality, but also in turn, to their sales. Maybe they are losing sales because of quality, but don't know it because they haven't seen what things are like when they do make quality vehicles.
First marque this policy should affect is the Jeep brand. Makes sense to put more money into quality assurance for their biggest money maker.
That depends, if they're already doing well enough with Jeep they might as well put effort elsewhere into what really needs the help.
That depends, if they're already doing well enough with Jeep they might as well put effort elsewhere into what really needs the help.
Fiat. Fiat is the worst. And I mean that literally.
If the recent jeep lemon video is any indication, Jeep quality still needs to be improved.
Fiat. Fiat is the worst. And I mean that literally.
That might be the reason why i've been seeing some fiat owners ditching their 500's for something else along with having little positive things to say about it, especially for a vehicle that seems to get people really passionate about it.
Does Fiat vehicles break down a lot?
I haven't heard about them breaking down but just poor build quality with body components.
That might be the reason why i've been seeing some fiat owners ditching their 500's for something else along with having little positive things to say about it, especially for a vehicle that seems to get people really passionate about it.
And I have heard that the 500 in particular is quite bad.
Haven't heard much from Fiat lately. Is it worth it for FCA to try and salvage the brand or expand and improve the Jeep one?
Haven't heard much from Fiat lately. Is it worth it for FCA to try and salvage the brand or expand and improve the Jeep one?
I think it is worth for them to hold onto the brand, instead they might just need better products and to improve whatever process they're using. Looking at the type of vehicles they're setup to offer, they still have a place in the market, they just need to do a better job of it.
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